University Promise - Campus AmbassadorsAt — Campus Ambassadors - University Promise Tours
As a Campus Visit Ambassador, your main role is to host engaging campus visits that inspire sixth-graders to see their potential. Through leading tours and sharing insights about college life, you’ll bring CSUMB to life in a way that excites and motivates young learners.
For many, this visit marks their first exposure to a university. It’s a chance to inspire belief in their ability to attend college and encourage steps toward that goal. Your impact extends beyond students, as you also represent CSUMB to families, educators, and the broader Monterey County community, showcasing the university’s commitment to accessible education.
Success in this role requires strong communication skills and a passion for inspiring others. Experience working with youth or in mentorship roles is a plus. Most importantly, you should embody CSUMB’s values of equity, access, and community impact.
MUST BE AVAILABLE:
- Week of Feb. 17, 2025, for 2 full days of training
- Weeks of Feb. 24-28 AND Mar. 3-7 for tours
Seeking 40+ service learners
Requirements:
- Background check
TRAINING
The training program for Campus Visit Ambassadors spans two days and is designed to equip participants with the knowledge, skills, and confidence to excel in their role.
Day 1 focuses on building a strong foundation. The day begins with a warm welcome and orientation session that introduces the Campus Visit Ambassador program and emphasizes the significance of CSUMB’s University Promise initiative. Participants will learn how their work impacts the sixth-grade students they’ll guide and the broader Monterey County community. Ambassadors will then dive into a detailed overview of CSUMB, including its history, mission, academic programs, and campus landmarks, to ensure they are well-prepared to answer questions and represent the university.
The afternoon is dedicated to tour guide training, where ambassadors will explore best practices for conducting engaging and informative tours, tailored specifically for young learners. They will also learn how to manage groups safely and effectively. A practical session follows, allowing ambassadors to practice leading mock tours and receive constructive feedback. The day concludes with a session on communication and engagement skills, where ambassadors will learn strategies to connect with students, foster enthusiasm, and navigate challenging scenarios through role-playing activities.
Day 2 focuses on specialized skills and practical application. It begins with an overview of program logistics, including daily schedules, time management, and collaboration with teachers, chaperones, and CSUMB staff. A Diversity, Equity, and Inclusion (DEI) training session follows, helping ambassadors understand the diverse backgrounds of Monterey County students and ensuring all visits are inclusive and welcoming.
The final segment involves full practice tours, where participants refine their skills with feedback from trainers. The day concludes with a Q&A session, a review of program policies, and the distribution of resources, ensuring that each ambassador is fully prepared to inspire and guide students confidently.
SUPERVISION
Regular Check-Ins: Weekly one-on-one or group meetings with supervisors to address questions, provide feedback, and discuss challenges or successes.
Continuous Training: Monthly workshops to enhance skills, such as advanced communication techniques, group management, and DEI practices.
Peer Support: Opportunities to collaborate and share best practices with fellow ambassadors during team meetings.
Resource Access: Online materials, campus maps, and FAQs for quick reference, along with open communication channels for immediate assistance.
Supervised Feedback: Observations of tours with constructive feedback to support growth and confidence.
Position is expected to be able to walk for extended periods of time.
Interested students will need to complete this INTEREST FORM.
Campus Tours leadership will follow-up to schedule an interview.
Questions? Need more info? Contact:
Kaci Turpin, Director of New Student Programs
kturpin@csumb.edu