CalFresh Case Manager InternAt — Feeding San Diego

Position Description

Under the direction of the CalFresh Coordinator, the CalFresh Case Manager Intern will perform community outreach to low-income communities throughout San Diego County to promote CalFresh awareness.

The CalFresh Case Manager Intern will provide direct assistance to clients applying for CalFresh benefits to improve food security for low-income households and individuals. The CalFresh Case Manager Intern will oversee 4-8 client cases each month and follow up with clients regarding completion of application, pending documents, interview appointments and case outcome.

Duties and responsibilities are subject to change in order to meet the needs of the program, and allow for skills learning

Essential duties and responsibilities

• Become fully knowledgeable of the CalFresh Program regulations, eligibility requirements, and application process. 
• Conduct direct service outreach to food-insecure families, individuals, seniors, disabled, and other diverse populations 
• Assist eligible clients with the CalFresh application and ensure completion 
• Submit complete applications to our out-stationed eligibility workers on behalf of clients 
• Serve as liaison between client and county for follow-up and communication
• Maintain good relationships with our county out-stationed eligibility workers 
• Advocate on behalf of clients if obstacles Update tracking systems in Microsoft Excel
• Weekly meeting to discuss work with CalFresh Capacity Coordinator 

Learning Objectives and Outcomes

The CalFresh Case Manager internship provide student with the tools necessary to provide case management to individuals experiencing hunger in San Diego through guided training, outreach opportunities and community engagement. The objective on the internship is to learn communication skills, case management, program eligibility and other social work focused skills.

Outcomes of the internship include helping families in San Diego get approved for essential public benefits, contribute to Feeding San Diego's fight to end hunger in our community and strengthen community relationships through communication and one on one guidance.

Desired Qualifications

KNOWLEDGE, SKILLS AND ABILITIES 

• Commitment to hunger-relief and FSD’s mission 
• Passion for hunger relief, social justice, and interest in public benefits or social work
• Ability to meet the needs of FSD’s CalFresh Workshop Schedule (schedule provided upon interview process)
• Must have excellent customer service and communication skills, including both written and verbal, and the ability to establish rapport 
• A strong sense of and respect for confidentiality involving both clients and employees. 
• Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate. 
• Ability to work independently and collaboratively 
• Strong proficiency in Windows 2010, Excel, Microsoft Word 
• Bilingual skills highly desired (Spanish, Tagalog, Vietnamese, Arabic, Mandarin, etc.)

Length of Position:  6 months

Hours per Week: 10

Is this a paid opportunity? No

Application Instructions

Submit a resume and cover letter to Rachel Oporto, CalFresh Coordinator, at with the name of the position in the subject line. 

Comments

You may be eligible to receive college credit; you are responsible for setting that up with your college/university. If you are not currently enrolled in college but are passionate about alleviating hunger and poverty in our community, please submit your cover letter and resume as directed above.

Feeding San Diego is committed to building a culturally diverse team and strongly encourages applications from underrepresented groups including, but not limited to: people of color, women, and veterans.

Feeding San Diego provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, gender, sex, gender identity or expression, age, medical condition, sexual orientation, marital status, citizenship, pregnancy, physical or mental disability, genetic information, veteran status, military status, caregiver status or any other characteristic protected by federal, state or local laws.