Operations Internship (Seasonal)At — JB Hunt Transportation, Inc.

Key Responsibilities: • Gain exposure and understanding of basic transportation management principles. • Become involved and participate in daily operational tasks including planning of freight; asset utilization; safety management; Department of Transportation (DOT) compliance; driver payroll; Customer Value Delivery; logistics management/analysis; driver supervision; profit-and-loss management; maintenance coordination. • Gain understanding of industry trends and company initiatives as it relates to driver retention. • Perform pertinent account-specific duties as required by customer. • Perform other related duties as required or assigned.

Tasks:

Morning Tasks:
\u25cf Update collision free and safe workday board
\u25cf Clear errors - fix all Early’s and lates under 40 min
\u25cf Track lates / find reason
\u25cf Send late call sheets
\u25cf Scan google voice for pallet tips and add to tracker
\u25cf Answer phone calls - give stores updates
\u25cf Consistently stay on top of errors and clear them throughout the day. Identify drivers who aren't putting their calls in so they don't pile up for the end of the day
\u25cf Any special drops that come in - Add to DS and notify the driver, avoid backhaul routes
Afternoon Tasks:
\u25cf Close loads as drivers come in / clear errors
\u25cf Route special drops
\u25cf Make sure loads are closed before yard coordinator arrives and dispatches around 3PM
\u25cf Make sure all special drops that were added after loads were built are added to 360 - loads built usually around 12PM
\u25cf Sort the trips sheets - remove staples, scan and send layover trip sheets upstairs
\u25cf Calibrate thermometers
\u25cf Make sure all EPJs are turned off and plugged in
\u25cf Walk yard - tandems and chocks
\u25cf Validate customer's late delivery report - identify true lates vs errors or mis-entered times
\u25cf Print maps for new drivers or new routes someone's running late
MISC. Tasks
\u25cf CVD report due every other Thursday
\u25cf Send missing trip sheets upstairs
\u25cf Book hotels
\u25cf Answer phone throughout day
\u25cf Create flyers / new message boards

Training:

The training format includes Introduction to JB Hunt Training Modules, a Dedication Manager in Training Orientation Modules to be completed during the internship, and lastly the remaining training is provided in person on-site, involving training of daily tasks and assignments.

Learning Outcome:

By the end of the academic internship, the student will be able to:

1. Understand and execute the basic task assignments of a JB Hunt Transportation Manager for daily operational duties.
2. Be able to identify operational problems as they arise, gather possible solutions, facilitate implementation of the solutions.
3. Effectively communicate with office personnel, fleet of CDL drivers, and our on-site customer via phone and email responses.