OCRM Intern - ProgramsAt — Orange County Rescue Mission

The Case Management Intern participates in a hands-on, immersive learning experience within a comprehensive, faith-based, residential, back-to-work program. Interns support the Case Management team while gaining practical exposure to whole-person care, including social services, recovery support, life skills development, and spiritual mentorship.

Key Responsibilities & Participation:

- Build rapport with program participants through daily interaction

- Shadow Case Managers and observe one-on-one meetings

- Assist with documentation including SOAP notes

- Learn internal systems (Mission Tracker, Outlook, Google Sheets)

- Support Medline operations and compliance procedures

- Participate in program activities, roll calls, and group programming

- Observe policies, safety procedures, and program structure

 Training:

Hands-on, immersive learning experience within a comprehensive, faith-based, residential, back-to-work program. Interns support the Case Management team while gaining practical exposure to whole-person care, including social services, recovery support, life skills development, and spiritual mentorship.

Learning Outcomes:

- Foundational case management skills

- Nonprofit and social services experience

- Professional communication skills

- Ethical practice and confidentiality awareness

- Administrative and technical competence

- Holistic care approach

- Cultural competency