Buisness Administration/Registration InternAt — California Youth Soccer League

The Business Administration & Registration Intern will support California Youth Soccer League’s daily registration and administrative operations. Interns will assist parents, coaches, and teams with the registration process, work at registration and informational booths, help families navigate online registration systems, process and organize registration documents, maintain player and team records, and provide professional customer service. This position provides hands on experience in business administration, nonprofit operations, registration management, communication, and community engagement.

Tasks:

Description of Tasks

• Assist with processing player and team registrations
• Work at in person registration and informational booths
• Assist parents and coaches with completing registration requirements
• Help families navigate online registration systems and troubleshoot basic technical difficulties
• Review registration forms and documentation for accuracy and completeness
• Maintain and update player, coach, and team records
• Prepare and organize team rosters and registration materials
• Track incomplete registrations and follow up on missing documentation
• Assist with player additions, drops, transfers, and other registration changes
• Communicate registration deadlines, requirements, and league information to parents and coaches
• Provide professional customer service and help resolve registration questions or concerns
• Maintain registration spreadsheets, databases, and administrative records
• Assist with improving registration procedures and organizational systems
• Support daily CYSL administrative and nonprofit operations

Training:

Students will receive an initial general orientation introducing them to California Youth Soccer League (CYSL), its programs, policies, registration procedures, and internship expectations. Interns will receive hands on training in player and team registration, registration systems, documentation requirements, record keeping, and customer service. Students will initially job shadow CYSL staff at the office and registration booths before taking on responsibilities more independently. Training will also include assisting families with online registration systems, communicating professionally with parents and coaches, handling registration concerns, and maintaining confidentiality. Regular check ins with a supervisor will provide ongoing guidance, feedback, and opportunities for students to develop their professional and administrative skills.

Learning Outcome:

Learning Outcomes

By the end of the academic internship, the student will be able to:

• Demonstrate an understanding of player and team registration processes within a nonprofit youth sports organization.

• Apply professional communication and customer service skills when assisting parents, coaches, teams, and community members.

• Accurately organize, process, and maintain registration documents, player information, team rosters, and administrative records.

• Demonstrate problem solving skills when assisting families with registration questions, online systems, missing documentation, and other registration concerns.

• Apply organizational, time management, teamwork, and administrative skills while supporting registration booths and daily CYSL operations.