Below you will see our Help Docs are broken into categories, with documents for specific user roles listed within each category page. If you are having difficulty using a feature of the site, we highly recommend you visit the FAQ page first, as it is likely to have your issue listed there. The keyword search is also an option for finding information. If you're still having trouble, please contact your program/campus representative.
Frequently Asked Questions
If you are having trouble, start here to see a list of most commonly asked questions/issues.
Placements & Forms
Documentation about how to make placements, modify placements, and other related functionality. Placement Forms and Timelog information can be found here.
Courses
Documentation about Courses including student intake process setup, viewing student/placement information, and course-specific notifications to students.
Sites & Opportunities
Documentation pertaining to partner sites — including Contracts, Partner Forms, and creating/managing Site Staff and Contacts.
Reports
Documentation on how to run reports.
WoW Recordings & Other Staff Support
Here you can find a list of past WoWs as well as Risk Management and other miscellaneous documentation.
Accounts & SIS Data
Documentation about user accounts/roles on S4 as well as docs about managing your data and importer feeds.
Technical Docs
Documentation for Keymasters and other technical support staff.