County of Santa Cruz Public Authority Adult & Longterm Care

Organization Description

County Government providing a wide range of services. Departments include Health & Human Services, Information Services, Sheriff, Probation, District Attorney, Planning, Public Works, Parks, Elections, Personnel, Assessor, Auditor- Controller- Treasurer- Tax Collector, Agricultural Extension, County Administrative Office, and numerous others.

Program Information

The In-Home Supportive Services (IHSS) Public Authority was established by state law and local ordinance in 2001 by the Santa Cruz County Board of Supervisors. The IHSS Public Authority is responsible for specific tasks to help eligible recipients and care providers of In-Home Supportive Services in our county.

What does the IHSS Public Authority do for IHSS Providers?

  • Manages enrollment of IHSS providers.
  • Provides and maintains a registry of IHSS home care providers.
  • Provides information about available training.
  • Assists both recipient and providers to problem solve.
  • Acts as employer of record for all IHSS providers for collective bargaining purposes (for wages and benefits).
  • Provides gloves to providers and masks (during the flu season).

The County of Santa Cruz IHSS Public Authority is tasked with two main duties: IHSS provider enrollment and maintaining a registry of available providers. In an effort to better serve our customers, we are constantly looking at improving our business practices. As a result, interns with the Public Authority may be tasked with: analyzing and making recommendations to enhance current practices; promoting the Public Authority via various social media outlets; revising and/or developing of business processes; and collaborating with internal and external partners to address common issues.

Health & Safety

VIP Enrollment: All volunteers and interns must sign up with the County through our Volunteer Initiative Program.    Here is the link to the Volunteer Site - Click on "Register as a Volunteer": https://scvolunteercenter.org/volunteer/
Additional requirements and/or considerations
  • Background Check (e.g. fingerprinting/livescan, driving record)
Address 
18 W. Beach St.
Watsonville, CA 95076
United States
General Phone 
(831) 454-4222
Website:
http://www.co.santa-cruz.ca.us
Student Contact 
Name
Juan Magana
Job Title
IHSS Public Authority Manager
Phone
(831) 763-8939
Email
Juan.Magana@santacruzcounty.us
Program(s) 
CHHS
Organization type 
Human, Social, or Employment Services (Government)
Focus Population(s)
Adults, People Experiencing Homelessness, People Experiencing Material Poverty
Focus Area(s)
Civic Engagement, Emergency Services & Public Safety, Equitable Economic & Workforce Development, Food & Housing Security, Health & Medicine
Additional Focus Area(s)
Political Engagement, Safety Education, Behavioral Health, Chronic Disease, Communicative Disorders, Disability Support Services, Family Planning Services, Mental Well-being, Patient Advocacy, Substance Abuse, Wellness Education Programs
Additional site tags 
Social work, Public Administration
Maximum students 
1