Volunteer Engagement TeamAt — American Red Cross - Serving San Diego & Imperial Counties

Position Description 

Volunteer Services strives to ensure volunteers working with the Red Cross have a quality and meaningful experience. We hope volunteers feel like family and their skill set is placed where they can make the most impact. This role will help us build a volunteer-driven work culture!

Learning Objectives and Outcomes

• Get to know what motivates and inspires Red Cross volunteers, soliciting feedback and finding solutions to barriers to success
• Create innovative ways to improve collaboration across departments (Disaster Services, Media/Communications, Service to the Armed Forces, and more)
• Solicit feedback from volunteers about their experience and provide recommendations to staff for improvements
• Support departments in volunteer management best practices
• Seek creative ways to keep volunteers active, consistent, and connected to the mission of the Red Cross
• Monitor volunteer activity to gauge level of engagement
• Support the planning and execution of Volunteer Appreciation events
• Address volunteer HR issues as needed, actively listening to volunteer concerns
• Learn the Red Cross “CRM” software or customer relationship management tool called Volunteer Connection
• Gain insights and access to one of San Diego’s leading nonprofits

Desired Qualifications

Do you enjoy building relationships, shaping culture, and broadening your own professional network? This is a great opportunity for anyone interested in HR, workforce engagement, leadership innovation, people analytics, bottom-up approaches, and how social capital affects mission impact.
 

Length of position: Minimum 3 months

Hours per week 4-6 hrs.

Is this a paid opportunity? No

Application Instructions

1. Submit the Red Cross Volunteer Application online: https://volunteerconnection.redcross.org
2. Send the Recruiter an email notifying of submission: john.steinberger2@redcross.org