24 Hour Fitness - City Of Industry

Organization Description

At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.

Program Information

Opportunity Title: Sales Service Expert Intern

Opportunity Summary: Delivering a genuine, authentic and engaging guest experience tailored to their unique needs and interests while providing best-in-class customer service. You will execute the CARE sales model with each guest and share how 24 Hour Fitness' products/services can meet their fitness needs. You'll get to tour potential members through the club and showcase the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals.

Contact potential members by phone to invite them into our club so we can help them get started on their fitness journey. You'll manage and follow up on leads by using our Lead Management System, and utilize a daily planner to track and plan successful lead management and selling activities.

Generating leads/new business internally through member promotions, referrals, the distribution of guest passes, and contacting leads generated via phone. You'll also be responsible for effectively setting appointments for leads.

By the end of this opportunity, students will have learned..to problem solve through a variety of different ways, increasing your sales knowledge and experience, while being able to work in a team to contribute towards goal oriented days.

The following tasks/activities students would be doing for this opportunity:

  • Create or promote marketing content
  • Serve in a customer service/concierge role

What training will be provided to students to perform these responsibilities? Training will be provided through videos and one on one practice with a supervisor. Will be trained in our CARE model to be able to have knowledge to help guests on a day to day basis.

How will you provide ongoing support and supervision to students? Support is available everyday while you are at work under the leadership here at the club.

Where will this opportunity take place? On-site/In-Person

Please provide your organizations COVID-19 safety guidelines and protocol: Face-mask must be worn while working.

Please provide any safety information specific to this opportunity. Face-mask must be worn while inside the building.

Please indicate the number of hours and duration a student would need to commit for this opportunity: 25 hours per week

 

Are students expected to use a personal vehicle as part of this opportunity? No

Are students responsible for any fees as part of this opportunity? No Fees will be incurred by students

Are students receiving any form of compensation for this opportunity? Yes, paid internship 

Health & Safety

In order to create a positive, safe and valuable out-of-classroom learning experience, CSU faculty, students, college staff and community partners must work together as a team to make the most of the experience and manage the unique risks that exist. There is insurance available to protect CSU as well as the learning site, if the proper agreement is in place. Students can avoid unsafe situations when everyone is familiar with the placement details and a proper risk assessment has been completed. This risk assessment is not intended to prohibit educational experiences that may seem “too risky,” but rather to find ways to reduce the amount of risk and liability exposure, so that the off-campus learning opportunity is a safe, healthful and fulfilling educational experience for all parties involved. This section should be completed by someone familiar with any potential risks.

Please select all options that apply.

  • Background Check (e.g. fingerprinting/livescan, driving record)
  • Computer Literacy
  • CPR Certification
  • First Aid Certification
  • Must be 18 or older

Will students receive safety training pertaining to potential risks associated with their duties? Yes
Additional requirements and/or considerations
  • Background Check (e.g. fingerprinting/livescan, driving record)
  • Computer Literacy
  • CPR Certification
  • First Aid Certification
  • Must be 18 or older
Address 
21560 Valley Blvd.
City Of Industry, CA 91789
United States
General Phone 
(909) 978-6046
Website:
https://www.24hourfitness.com/gyms/city-of-industry-ca/city-of-industry-sport
Program(s) 
Internship
Organization type 
Arts, Entertainment or Recreation (Private/For-profit)
Focus Population(s)
Non-specific/any population
Focus Area(s)
Consumer or Corporate Services, Health & Medicine
Hours of operation 

5am-9pm everyday

Maximum students 
2