Front Office Medical AssistantAt — Advantage Neuropsychiatric Associates

We are a busy Psychiatric office seeking a Front Office Medical Assistant.
Responsibilities:
Excellent customer service skills with a positive attitude
Professionally administer incoming/outgoing calls and log all messages
Respond to inquiries via telephone and faxes
Scheduling
Data entry, update patient insurance, address, and phone contact lists regularly
Scan documents into EMR systems, copying, faxing, filing, and organizing patient charts
File and retrieve patient documents, records, and reports
Verify patient insurance eligibility and obtain authorizations
Processing and posting patient payments
Responsible for maintaining inventory of office supplies and medication samples
Other duties as assigned
Must be reliable

Qualifications:

Know all types of insurance (MediCare, MediCal, IPA, HMO, PPO, etc..)
Have a pleasant telephone voice
Must be detail-oriented
Qualified individuals should have the ability to multi-task
Ability to prioritize, work independently, and manage multiple projects
Must be Proficiency in the operation of a computer
Must be familiar with HIPAA laws and patient confidentiality
Ability to make decisions, exercise independent judgment with limited supervision and interface

Answering phone calls, verify insurance eligibility and obtain authorizations, processing and posting patient's payments, file and retrieve patient's documents and records, update patient's insurance and contact information.

Training:

Initial orientation of medical office, understand patient policies and procedures. Weekly meeting to review progress and provide mentorship.

Learning Outcomes:

By the end of the internship student will be able to understand and know how a medical office fully functions. Understanding the HIPPA guidelines and rules.