Dental Office internAt — Lumina Dental Studio

Assist with various front and back office tasks.  Checkin patients, update medical history.  Scheduling appointments.  General filing and paperwork.  Setup of procedures and clean up of operatories.

Tasks:

Answering phone (minimal)s, interaction and input into digital patient charts, verbal patient interactions, reviewing and intake of medical histories, checking blood pressure, intake and recording of chief complaints and symptoms. Learning setup and steps of dental procedures. Sterilization principles and personal protective equipment.

Training:

Initial orientation, job shadowing, skill training and follow-up
To achieve learning objectives, we will have introductory orientation with the doctors and staff. There will then be breakout sessions, where the student will shadow each staff member to see what each person’s daily tasks are. Then we will decide together where the student’s will best be spent to maximize learning opportunities. He will have one-on-one meetings with the supervising dentist once a week to discuss learning objectives and goals achieved during the week.

Learning Outcome:

Better understanding of how to work with an office team, communicate between staff, doctors and patients. Conflict management and time organization, completion of assigned tasks. Accept constructive feedback and make plans to improve and learn more.