Bilingual Marketing Associate InternAt — Pyramid Restoration

Promote the company in person at local events, pop-up shops, and community activities.

Organize and run events to introduce our services and engage with customers.

Assist in marketing materials (flyers, posters, etc.) in English and Spanish.

Talk to clients via phone calls and help them learn about our services.

Build relationships with clients and gather feedback to improve our services.

Participate in campaign meetings to improve the marketing strategy.

Assist in creating social media content with SEO implementation.

Apply brand theory to graphic designs and merchandise that align with the companies efforts. 

Work closely with the team to make sure marketing efforts match business goals.

Tasks:

Market Research & Analysis – Conduct industry research, analyze market trends, and compile competitor insights to support data-driven decision-making.Content Creation & Copywriting – Develop engaging marketing content, including blog posts, email campaigns, and social media posts, tailored to target audiences.SEO & Digital Marketing Strategies – help Implement basic search engine optimization (SEO) strategies and track campaign performance using analytics tools. Brand Development & Messaging – Contribute to branding efforts by ensuring marketing materials align with the company’s voice, mission, and values. Event Planning & Coordination – Support the organization of corporate events, trade shows, and networking opportunities, including logistics and promotional efforts. Client Outreach & Relationship Management – Engage with clients via email, phone, and in-person meetings to maintain strong relationships and gather feedback.Customer Support & Inquiry Handling – Assist with responding to client inquiries, resolving concerns, and ensuring a positive customer experience. CRM & Data Management – Update and maintain customer relationship management (CRM) databases, track client interactions, and generate reports on engagement trends.Cross-Functional Collaboration – Work with sales, marketing, and operations teams to align client communications and optimize customer engagement strategies.Strategic Planning Participation – Join marketing strategy meetings to contribute ideas, assess campaign performance, and provide recommendations for improvement.Reporting & Performance Analysis – Generate marketing and client relations reports, providing data-driven insights on campaign effectiveness and client engagement.Crisis Communication & Problem-Solving – Assist in managing public relations challenges by drafting appropriate responses and ensuring brand reputation is maintained.Project Management & Execution – Take ownership of specific marketing or client engagement projects, overseeing timelines, deliverables, and cross-functional collaboration.

Training:

1. General Employer Orientation

All new hires are required to attend an in-depth orientation session with the head of operations that provides an overview of the company’s mission, values, policies, and procedures. This session covers:

Workplace culture and expectations
Employee benefits and resources
Health, safety, and compliance regulations
Organizational structure and reporting lines
Introduction to key personnel and departments
2. Weekly Scheduled One-on-One Manager Meetings

Each new employee is assigned a manager who provides guidance, support, and feedback through weekly one-on-one meetings. These sessions focus on:

Addressing challenges and answering questions
Reviewing progress on assigned tasks and projects
Setting goals for skill development
Offering insights and industry best practices
3. Job Shadowing

New employees participate in a structured job shadowing program where they observe experienced team members in action. This hands-on learning approach allows them to:

Gain real-world exposure to daily responsibilities
Understand workflows and best practices
Develop a deeper understanding of their role within the company
Learn problem-solving strategies from seasoned professionals
4. Workshops & Skills Training

To enhance technical and soft skills, employees take part in ongoing workshops and training sessions that focus on:

Industry-specific technical skills
Communication and teamwork development
Leadership and decision-making
Customer service and client relations
Time management and productivity techniques
Training Literature Reviews & Testing

To reinforce learning, employees are provided with training manuals, industry research, and best practice guides. Additionally, periodic assessments and quizzes are conducted to:

Evaluate comprehension and retention of key concepts
Identify areas requiring additional support
Ensure readiness before transitioning to independent work
This structured training process is designed to equip employees with the knowledge, skills, and confidence needed to excel in their roles while fostering professional growth within the company.

Learning Outcome:

All candidates will acquire essential job skills such as becoming comfortable engaging directly with people and talking about company services.
Gain experience with organizing events or promotions.
Basic skills in tracking and graphic design software (Excel, HupSpot, Canva, Asana etc). Project management skills with the ability to work both independently and in a team.
Creative problem solving skills to tackle obstacles and come up with new business development strategies to attract clients.