Summer Store Management InternAt — UNIQLO USA
The Store Experience:
The UNIQLO Store Management Internship Program offers passionate, talented individuals an opportunity to gain hands-on experience in a UNIQLO storefront. You will work with key leaders of our store management team to learn the fundamentals of a global apparel retailer and gain experience in the everyday operations of the store, including but not limited to customer service, leadership and staff development, and business analysis. As an aspiring Store Manager, you will have the opportunity to step into a Manager on Duty role, leading your store’s hourly operations. Don’t worry - your team works alongside you as you navigate the daily KPIs!
End of Term Project:
You will focus approximately 20% of your time on a unique project that tackles an opportunity or area of improvement at your specific store location. Examples of past projects include: improving app downloads and signage, increasing internal employee morale, increasing brand awareness of UNIQLO projects to customers, and more. At the end of the program, you will present your results and findings to our store and corporate leaders!
Networking and Development Opportunities:
The UNIQLO Store Management Internship Program is the first step in an exciting, dynamic career in store management, with the opportunity to be considered for our full-time, post-graduate UNIQLO Manager Candidate (UMC) Program. This program is designed for individuals who want to begin their retail management careers in UNIQLO stores. You will have the opportunity to virtually network and learn from former management trainees who have grown in UNIQLO. This includes Senior Store Managers, Directors of various departments, and our C-Suite leaders.
Required Qualifications:
- Currently enrolled at an accredited university for an undergraduate or graduate degree, sophomore or above in graduation date (ie graduating in Fall 2025 or later)
- Available to join in-person orientation at our New York City office the first week of the program. Travel and costs covered in accordance with company policy, depending on distance.
- Ability to work minimum 30 hours/week
- Ability to work a flexible schedule that meets business needs, including evenings and weekends (NO overnights)
- Knowledge of UNIQLO’s stores and products.
- Previous retail, hospitality, or food/beverage experience. Strong leadership and teamwork experience.
- Strong interest working in retail, specifically as a future store manager
- Effective communication skills using company platforms, including but not limited to: Microsoft Outlook, Google Suite, etc.
- Attention to detail, organizational skills, and ability to prioritize
- Ability to calculate basic retail math and analyze sales results
- Ability to advocate and problem solve independently. Proactive in group conversations.
Physical Demands: This position involves constant moving, talking, hearing, reaching, and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. May involve reaching above eye level. Must be able to perform duties with or without reasonable accommodations
Tasks:
The Store Experience:
The UNIQLO Store Management Internship Program offers passionate, talented individuals an opportunity to gain hands-on experience in a UNIQLO storefront. You will work with key leaders of our store management team to learn the fundamentals of a global apparel retailer and gain experience in the everyday operations of the store, including but not limited to customer service, leadership and staff development, and business analysis. As an aspiring Store Manager, you will have the opportunity to step into a Manager on Duty role, leading your store’s hourly operations. Don’t worry - your team works alongside you as you navigate the daily KPIs!
End of Term Project:
You will focus approximately 20% of your time on a unique project that tackles an opportunity or area of improvement at your specific store location. Examples of past projects include: improving app downloads and signage, increasing internal employee morale, increasing brand awareness of UNIQLO projects to customers, and more. At the end of the program, you will present your results and findings to our store and corporate leaders!
Networking and Development Opportunities:
The UNIQLO Store Management Internship Program is the first step in an exciting, dynamic career in store management, with the opportunity to be considered for our full-time, post-graduate UNIQLO Manager Candidate (UMC) Program. This program is designed for individuals who want to begin their retail management careers in UNIQLO stores. You will have the opportunity to virtually network and learn from former management trainees who have grown in UNIQLO. This includes Senior Store Managers, Directors of various departments, and our C-Suite leaders.
Customer service
Retail management and operations
Staff development
Business/store analysis
Training:
- Initial orientation covering store working practices, safety precautions, and emergency procedures
- Regular biweekly meeting to review progress and provide mentorship
- Store manager job shadowing
- Project management
Learning Outcome:
By the end of the internship, the student will be able to understand store operations in terms of customer service, store analysis, inventory management, sales forecasting, and retail leadership skills.