Executive Assistant InternAt — Graham Law Firm

Provided operational support for firm-wide projects, meetings, and case management. Served as the Executive Assistant to the Managing Attorney at a fast-paced personal injury firm, overseeing day-to-day operations and acting as a key point of coordination across legal, administrative, and client-facing functions. Supported high-level decision-making by streamlining workflows, anticipating needs, and ensuring the office ran with precision and professionalism.

Training:

Week 1: Introduce firm processes, review active cases, understand workflows, and shadow the Managing Attorney and paralegal team.

• Week 2: Learn intake procedures, communication protocols, calendaring system, and file management standards.

• Week 3: Handle supervised tasks—drafting correspondence, scheduling, client updates, and managing daily priorities.

• Week 4: Take ownership of day-to-day operations, refine SOPs, and receive feedback to ensure full independence in the role.

Learning Outcome:

• Managed the Managing Attorney’s complex calendar, schedule, deadlines, and daily priorities to ensure smooth operations and efficient time management. • Acted as the primary gatekeeper—handling all inbound communications, screening calls, drafting correspondence, and maintaining discretion and confidentiality at all times. • Oversaw daily office administration, including staffing coordination, task delegation, and ensuring attorneys and paralegals had what they needed to move cases forward. • Prepared legal documents, intake forms, client updates, and case materials with accuracy and urgency. • Coordinated with medical providers, insurance adjusters, and external vendors to facilitate case progress. • Implemented organizational systems, SOPs, and streamlined processes to reduce bottlenecks and improve office efficiency.