Case ManagerAt — New Leaf Detox and Treatment

Job Description - SUD Counselor/Case Manager

MISSION STATEMENT

Our Program provides quality SUD and MH Treatment services without discrimination as to culture, language, age, gender, sexual orientation, religion, spiritual belief, socioeconomic status, political affiliation, and physical or mental ability. All aspects of our program aim to address the specific strengths, needs, abilities, and preferences of the individuals, families, and communities we serve. Our mission is to provide a safe, comfortable, alcohol and drug-free environment for detoxification and provide chemical dependency recovery services to assist clients in obtaining long-term sobriety.

SUMMARY

The SUD Counselor / Case Manager will be responsible for providing services to clients with a primary diagnosis of chemical dependence, providing individual, family, or group therapy, and case management under the direct supervision of an experienced licensed or certified SUD clinician. This position shall be a client care and coordinator of services role, completing government documents and case files, employed in exchange for field experience, while completing school for a certification in Substance Use Disorder Counseling. The Case Manager shall cooperate as a team member in the provision of a therapeutic environment that encourages each client’s emotional growth, facilitates lecture or process groups, counseling, and provides support. The position is expected to maintain an acceptable level of productivity as measured by effectiveness and treatment outcomes, and may be part-time to full-time.

AGE-SPECIFIC COMPETENCIES (ADULT, 18 yrs+)
1. Allows patients to maintain control; involves patients in decision-making and planning of care, as appropriate to condition and situation.
2. Encourages participation in care.
3. Demonstrates clinical knowledge of expected adult vital signs.
4. Recognizes abuse/neglect potential.
5. Encourages family support.
6. Recognizes/respects concerns over interruption of work/plans/separation from family, etc.
7. Recognizes fears regarding potential lifestyle changes.
8. Encourages verbalization of fears and anxiety; maintains age-appropriate communication
MINIMUM JOB REQUIREMENTS
Education, Training, and Experience Required:
• Preferred work experience - minimum of 1 yr Healthcare case management Addiction Counselor Certificate Program locally Corporate Office pg 1 of 3
Job Description - SUD Counselor/Case Manager
• High school diploma, GED, or one year of work experience in a supportive role.
• Credentials: CADC or higher

RESPONSIBILITIES
\u25cf Uphold and enforce the agency’s standards, policies, and procedures, client rights, and professional code of ethics and conduct.
\u25cf Demonstrate knowledge of TAP 21 Counselor Competencies.
\u25cf Conduct admissions eligibility screening, including presenting problems, critical needs of the client, and determine if the agency is appropriate to meet the individual needs of a client, if required.
\u25cf Ability to utilize agency comprehensive assessment tools (biopsychosocial, ASI, or ASAM-PPC2 Patient Level of Care Placement Criteria).
\u25cf Identify And Prioritize Individual Needs And Problems.
\u25cf Prepare comprehensive Interpretive Summaries per Joint Commission standards.
\u25cf Develop person-centered care plans, including prioritized problem lists, SNAP, client-reported goals, measurable and achievable objectives, and interventions.
\u25cf Provide individual and group counseling sessions utilizing Evidence-Based Practices.
\u25cf Provide Family Group Counseling Services(if needed).
\u25cf Document client progress toward treatment plan goals and objectives in individual progress notes within state and federal standards and timeframes.
\u25cf Prepare effective care level step-down Transition notes.
\u25cf Develop solid discharge plans and summaries for the assigned caseload.
\u25cf Participate in treatment team meetings with other team members as needed.
\u25cf Participate in the agency’s Orientation training, staff meetings, and in-service training.
\u25cf Provide appropriate treatment interventions relative to the specific needs of each client.
\u25cf Adhere to the code of ethics, legal aspects of clinical practice, professional standards, duty to warn, abuse and neglect reporting policies and procedures, and exercise professionalism at all times.
\u25cf Exercise awareness in cultural competency, client satisfaction, quality of services, client needs, and overall health and safety of staff and clients.
\u25cf Completing EDD paperwork and submitting files
\u25cf Additional duties may be required if deemed necessary by the administration.

Required Knowledge, Skills, and Abilities:
1. Knowledge of SUD and Co-Occurring Disorders of industry standards as related to the position of BHT/Driver Support Staff, educated on the disease of addiction and substance abuse, co-occurring disorders, MAT, and Harm Reduction principles.
2. Ethical & Legal Considerations - Confidentiality and HIPAA regulations, Mandated Reporting, ethical decision making
3. Communication & Documentation - Clinical Documentation, Interdisciplinary Collaboration, Cultural Sensitivity & Trauma-Informed Care, Exit blocking
4. Basic knowledge and computer skills of PC software programs, particularly Microsoft Word and Excel, is preferred.
5. Communication skills - must be able to concentrate on work amid distractions such as noise, conversations, and foot traffic
6. Exercise Good Judgement - maintain self-control in volatile or hostile situations, such as when verbally or physically confronted in an aggressive manner
7. Work independently, with little supervision, in an unstructured environment with multiple demands
8. Basic Understanding of Treatment Program and Modalities - intake, assessment, biopsychosocial, drug screening, consents, record requirements and documentation, referral, and discharge planning
9. Clinical Skills - Client Observation & Monitoring, Crisis Intervention Techniques, Basic Counseling Support, Corporate Office pg 2 of 3
Job Description - SUD Counselor/Case Manager
Group Facilitation Support, Treatment Planning Assistance, Supporting clients in following their treatment plans and setting recovery goals.
10. Cultural Sensitivity & Trauma-Informed Care - specific populations with deficits in care, harassment policies,s and cultural differences amongst co-workers and clients.
11. Interdisciplinary - Working with counselors, social workers, and medical staff
12. Positive Representation of Company Standards - Ability to represent the program well in interactions both inside and outside the facility
13. Community Education - knowledgeable about the process of recovery, 12 steps, and substance abuse treatment, and effectively educate those in the community

PHYSICAL DEMANDS/WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand or sit for extended periods. The employee must occasionally lift and/or move up to 25 pounds.
The job requires frequent contact with water (hand washing and cleaning) and working with body fluids and hazardous chemicals. When working under these conditions, OSHA standards and universal precautions must be followed at all times.
While performing the duties of this job, the employee must be able to work in a fast-paced environment with minimal to high volumes of stress.

EEOC STATEMENT:
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.