Intermediate Typist ClerkAt — County of Los Angeles Department of Children and Family Services

• Support staff for social workers, eligibility workers, and eligibility supervisors
• Assist with Medi-Cal
• Assist with supplies

Task:

The student will provide support to the following staff: social workers, eligibility workers, and eligibility supervisors. The student may answer phone calls, provide non-sensitive information, provide supplies, and assist on programs used for minor's medical records and eligibility.

Training:

First the student will go to orientation, online training then job shadowing for 2 weeks. Meet every Monday to review progress and provide mentorship.

Learning Outcome:

By the end of the academic internship, the student will have learned the process of how Children and Family services handles issues with minors and their foster families. The student will have learned to communicate efficiently with social workers, eligibility workers and eligibility supervisors. The student will have learned the dynamics of an office setting that provides human services.