Serenity Health Services (SERENITY)

Student activities and responsibilities may include supporting outreach, ECM and Behavioral Health intakes, case coordination, documentation, resource navigation, and family engagement. Students may assist with identifying client needs, completing individualized care plans, connecting individuals and families to community resources, and participating in care coordination or case staffing meetings. Students may also conduct client visits with a Lead Care Manager or Community Health Worker to observe and support person-centered services in the community. Depending on placement, students may assist with Behavioral Health, Enhanced Care Management, Community Supports, youth programming, and other community-based services. Students may also attend partnership and community stakeholder meetings to gain exposure to collaborative service planning, referral pathways, and community engagement strategies. Students are expected to demonstrate professionalism, confidentiality, cultural humility, ethical practice, strong communication, and a commitment to serving vulnerable individuals and families with dignity, compassion, and respect.