Office Administration & Marketing InternAt — Advanced Ultrasound Solutions, Inc.

Advanced Ultrasound Solutions, Inc., doing business as SONO Supplies, is a Pico Rivera, California manufacturer of EPA-registered, alcohol-free disinfecting wipes, ultrasound wipes, ultrasound scanning gel, and pet wipes and other medical supplies from various vendors. 

We are a small company, which means an intern here is not shadowing from the sidelines. They work alongside the owners in the office and the customer-facing side of the business, and the work they produce actually goes out the door.

Position Summary

The Office Administration & Marketing Intern keeps the front office running while helping the company stay in front of its customers — the ones who already buy from us and the ones we want to reach. Roughly half the role is office management and administrative support. The other half is direct-response marketing across email, text message, TikTok, and Instagram.

This is an academic internship offered for college credit. The intern reports to and is supervised directly by the company owner, with regular check-ins, coaching, and written performance feedback across the term. Learning objectives are set at the start of the internship in coordination with the student's faculty sponsor and CSUF's academic internship requirements.

Key Responsibilities

• Handle day-to-day office administration: incoming calls and email, scheduling, filing, supply ordering, and general office upkeep
• Maintain customer and account records, keeping contact information and order history accurate and current
• Prepare and organize business documents, including quotes, purchase orders, invoices, and shipping paperwork
• Respond to customer inquiries by phone and email under supervision — order status, product questions, shipping issues
• Organize and maintain product documentation such as EPA registration materials, safety data sheets, and spec sheets
• Assist with recordkeeping, data entry, and basic reporting in spreadsheets

• Help build, proof, and schedule email campaigns to the existing customer list — product announcements, promotions, restock notices, and reorder reminders
• Assist with SMS/text message campaigns, including drafting short-form copy and reviewing send results
• Plan, film, and edit short-form video content for TikTok and Instagram Reels featuring our products and the day-to-day of a small American manufacturer
• Write captions, build content calendars, and schedule posts across Instagram and TikTok
• Monitor and respond to comments and direct messages on social channels under supervision
• Create simple graphics and product imagery in Canva or a similar tool for use across email, text, and social
• Track results — opens, clicks, views, follows, replies — and compile a short weekly summary of what performed and what did not
• Research what competitors and adjacent brands are posting, and bring ideas to the table

Communication tasks:

-Writing and editing customer email communications

- Building brand messaging and a content plan for IG, TikTok, etc.
- Researching how our Company is perceived and how others in our industry present themselves.

Office Tasks are general, organizing and filing vendor and customer records.