Community Services LeaderAt — City of Fullerton - Parks and Recreation Department

Under general/direct supervision promotes, organizes, and leads a variety of recreational activities at a recreation center or other facility; conducts activities within assigned groups and performs related work as required.

Applicants selected for Fullerton Community Center positions will have the exciting opportunity to deliver the highest quality customer service to a diverse group of patrons. The Community Center acts as the front line and resource center for the Parks & Recreation Department.  The Community Center houses the Fullerton Senior Club, Boys & Girls Club of Fullerton, and Fullerton Aquatics Sports Team’s indoor aquatics facility.  

Tasks:

Assisting with Program Development: Interns may help in brainstorming, planning, and implementing various programs and activities offered by the community center. This could include recreational activities, educational workshops, cultural events, or social services.

Duties include preparing various facilities and event spaces for recreational classes and private events, interfacing with members of the general public and responding to their various needs and requests, and developing effective communication methods to ensure the deliverance of the highest quality service and programs the City has to offer.  Staff will assist with senior programming, health & wellness programming, contract classes, and rentals.  Additional responsibilities may include administrative work, data collection, and developing marketing strategies.  Hours worked per week may vary and may include evenings and weekends. Fullerton Community Center staff members will also be called upon to work various City-sponsored special events, including some holidays.

Training

The training provided to interns at a community center typically aims to equip them with the knowledge, skills, and experiences necessary to fulfill their roles effectively and contribute meaningfully to the center's mission. Here's a description of the training that interns might receive:

Orientation: Interns typically undergo an orientation process to familiarize themselves with the community center's history, mission, values, and organizational structure. This orientation may include presentations from staff members, tours of the facility, and introductions to personnel.

Role-Specific Training: Interns receive training tailored to their specific roles and responsibilities within the community center. This training may cover topics such as program development, event coordination, administrative tasks, community engagement, outreach and marketing, educational initiatives, research methods, and facility maintenance.

Hands-On Learning: Interns often have opportunities for hands-on learning experiences, where they can apply the knowledge and skills gained through training in real-world situations. This might involve shadowing experienced staff members, participating in meetings and workshops, assisting with projects and events, and interacting directly with community members.

Mentorship and Supervision: Interns typically work under the guidance of experienced staff members who serve as mentors and supervisors. These mentors provide ongoing support, feedback, and guidance to help interns develop their skills and navigate their roles effectively.

Professional Development Workshops: Community centers may offer workshops or training sessions specifically designed to enhance interns' professional development. Topics may include communication skills, teamwork, time management, leadership development, cultural competency, conflict resolution, and ethical considerations in community work.

Feedback and Evaluation: Interns receive regular feedback and evaluations from their supervisors to help them track their progress, identify areas for growth, and set goals for improvement. This feedback is typically provided through one-on-one meetings, performance reviews, and written evaluations.

Opportunities for Networking and Collaboration: Interns may have opportunities to network with other interns, staff members, volunteers, community partners, and stakeholders. These connections can help interns build relationships, expand their professional networks, and explore potential career paths in the nonprofit or community development sectors.

Overall, the training provided to interns at a community center is designed to be comprehensive, interactive, and supportive, enabling interns to gain valuable skills, experiences, and insights that will benefit them both professionally and personally.

Learning Outcome:

1. Provide quality Customer Service, networking, community engagement experience
2. Handle Computer Software
3. Have good time management skills