Client Services & Operations Intern for Free Wig SalonAt — Cancer Kinship

Client Services & Operations Intern for \\Kinner Beauty\\ Free Wig Salon
Location: Salon Select Suites, Brea, CA
Organization: Cancer Kinship
Supervisor: Cancer Kinship CEO

Position Overview:
Cancer Kinship is seeking a compassionate and detail-oriented intern to assist Cancer Kinship’s staff in supporting the operations of Kinner Beauty Free Wig Salon, located in Brea, CA. This internship provides an opportunity to work directly with cancer patient clients, assist in salon operations, and contribute to community outreach efforts. The intern will play a key role in helping cancer patients and survivors regain confidence and dignity through the free wig salon program while also supporting outreach initiatives to expand the program's reach.

Qualifications:

• Compassionate, empathetic, and professional demeanor.
• Excellent organizational skills and attention to detail.
• Strong interpersonal and communication skills, both verbal and written.
• Interest in community engagement and outreach.
• Ability to work collaboratively with staff, volunteers, and clients in a professional salon setting.
• Availability to work on-site at Salon Select Suites, Brea, CA, with occasional remote tasks.

Internship Details:

• Hours: 10-15 hours per week

Join us in making a difference in the lives of cancer warriors while gaining invaluable professional experience in client services and community outreach!

Key Responsibilities:

-Assist Cancer Kinship’s staff in welcoming and supporting clients visiting the salon, providing compassionate support during wig consultations and fittings.
-Help maintain salon cleanliness, organization, and inventory of wigs and accessories.
-Support the scheduling and coordination of client appointments, including communication via phone, email, and in-person interactions.
-Assist clients, under staff guidance, in selecting wigs that suit their style preferences and individual needs.
-Represent Kinner Beauty Free Wig Salon and Cancer Kinship alongside staff at community outreach events, tabling events, and other local engagements.
-Collaborate with Cancer Kinship’s staff to research and identify potential community partners (e.g., medical offices, hair salons, cancer support groups) for outreach opportunities.
-Assist in coordinating the drop-off of marketing materials (flyers, postcards, brochures) at identified community partner locations.
-Support Cancer Kinship’s outreach team in contacting potential community partners to explore listing KinnerBeautyWigs.com and the Free Wig Salon program on their websites or in their resource directories.
-Assist staff in documenting and organizing client feedback to improve service delivery.
-Help prepare and execute events, such as wig drives or community outreach efforts.
-Educate clients and the community about the Kinner Beauty Free Wig Salon program and Cancer Kinship’s broader mission in collaboration with staff members.

Training:

Learning Opportunities:

-Gain hands-on experience in client services and operations in a nonprofit setting.
-Develop professional communication and interpersonal skills by working directly with clients and staff.
-Learn the logistics of running a community-based program, including scheduling, inventory management, and event planning.
-Deepen understanding of the cancer survivorship journey and the importance of empowering those in need.
-Build a strong foundation in nonprofit program management and operations.
-Develop skills in community outreach, partner engagement, and marketing.
-Learn about the intersection of social enterprise and nonprofit impact through Kinner Beauty operations.

Learning Outcomes:

Expected Outcomes:
By the end of the internship, the student will:

-Develop excellent client service skills, particularly in sensitive and compassionate environments.
-Demonstrate the ability to assist with day-to-day operations in a professional setting.
-Contribute to the program’s growth through operational efficiencies, client feedback, and expanded outreach efforts.
-Gain insight into the challenges and rewards of running a nonprofit program dedicated to empowering cancer patients and survivors.
-Build confidence in working in a hands-on, client-facing role while supporting Cancer Kinship’s mission.
-Establish a portfolio of community engagement efforts, including partnership development and outreach campaigns.