Admissions Department InternAt — Orange County Rescue Mission

The intern will be learning how to conduct phone interviews, in-person interviews, and intakes of applicants.

Intern will learn our web-based treatment planning and recording system.

Duties:

Intern will be conducting interviews of potential clients.
Intern will be conducting intakes of individuals.
Intern will be administering an electronic mental wellness assessment for those being brought in.
Intern will be responsible for starting and completing a new clients profile on our web based recording system.

At OCRM, interns will be shadowing the Admissions Manager for the first couple of weeks, as to become familiar with what our programs offer.
Upon completion of this training, interns will conduct interviews for placement of applicants and report their findings to the Admissions Manager for further coaching and instruction.
Interns will meet with the Admissions Manager prior to and after the days goals and objectives have been achieved.

Training:

At OCRM, interns will be shadowing the Admissions Manager for the first couple of weeks, as to become familiar with what our programs offer.
Upon completion of this training, interns will conduct interviews for placement of applicants and report their findings to the Admissions Manager for further coaching and instruction.
Interns will meet with the Admissions Manager prior to and after the days goals and objectives have been achieved.

Learning Outcomes:

Intern will learn when a potential client needs to be referred to an outside agency.
Intern will become well versed in OCRM protocols and procedures regarding intake and admissions.
Interns will be able to navigate our vast resource and referral guides.
Intern will be able to input and navigate our state of the art recording system.