Business Analyst InternAt — UPS Protection

Review IT systems inside UPS Protection and make business suggestions for improvement.   Ensure that website and customer database are up to date and linked.   We are a small business with lots of improvement needed, so we will continue to use her expertise.

We need to know:
Are all the links working between our databases?
Who is our customer and how do we reach them?
What segments are our customers in?
Does our website effectively reach those customers?
Should we invest more spending into advertising and how much?
How can we utilize AI to write effective blogs-linked in-email blasts

Training:

Initial meetings to go over products, services and customers. More specific meetings on website (thrv) and contact database with sessions on Quickbooks, ACT and Constant Contact.

We will start with weekly one-one meetings and then allow her to drive the sessions.

Learning Outcome:

By the end of the internship, the intern will be able to clearly state how our web presence drives customers. Clearly state how our website and contact database allows us to reach customers.