Dual Enrollment InternAt — Santa Ana College

Position Summary

The Dual Enrollment Program at Santa Ana College (SAC) is seeking a motivated, detail-oriented Intern to support daily operations, student services, and outreach efforts. This is an excellent opportunity for an undergraduate or graduate student interested in gaining hands-on experience in higher education, student services, and program coordination. The intern will work closely with the Dual Enrollment team to support high school students and their families throughout the enrollment process.

Program Overview

SAC's Dual Enrollment Program partners with local high schools primarily within the Santa Ana Unified School District (SAUSD) to give students the opportunity to earn college credit while still in high school. The program supports students from application through registration, offering pathways toward certificates and degrees.

Responsibilities

Student Support & Registration

• Assist students with completing dual enrollment applications
• Help students register for classes and troubleshoot registration issues
• Support prerequisite clearance and documentation collection
• Answer phone calls and respond to student, parent, and counselor emails
• Provide front-line customer service to students and families visiting the office

Marketing & Promotional Materials

• Assist with creating flyers, instructional guides, and promotional materials
• Help create short videos to promote the program

Data & Administrative Support

• Clean and organize student enrollment data and spreadsheets
• Assist with maintaining accurate records of student applications and registrations
• Support the team with filing, data entry, and general office tasks
• Help prepare materials for Program Verification and student list collection each semester

Additional Duties as Assigned

• Support special projects such as the Canvas student resource hub and cross-departmental coordination (Bookstore, Foundation, Invoice Specialist)

Qualifications

• Currently enrolled in an undergraduate or graduate program (preferred)
• Strong communication skills, both written and verbal
• Comfortable speaking on the phone and responding to emails professionally
• Basic proficiency with Microsoft Office and/or Google Workspace (Word/Docs, Excel/Sheets, PowerPoint/Slides)
• Interest or experience in graphic design, video editing, or content creation (Canva, Adobe, CapCut, etc.) is a plus
• Bilingual (English/Spanish) preferred
• Organized, dependable, and able to manage multiple tasks
• Comfortable working with data and spreadsheets
• Passion for supporting students and education access

Schedule & Compensation

• Position begins as an unpaid internship for a probationary period until onboarding and board approval as paid employee is completed (approx. 30 days)
• Upon successful completion of probation, intern transitions to a paid position, working up to 10 hours per week
• Schedule to be arranged around the intern's class schedule

How to Apply

Interested applicants should submit a resume and brief statement of interest to dualenrollment@sac.edu.