Volunteer Workforce Engagement TeamAt — American Red Cross - Serving San Diego & Imperial Counties

Position Description

Help us build a volunteer-driven workforce at the Red Cross! Do you enjoy building relationships, shaping culture, and broadening your own professional network? This is a great opportunity for anyone interested in HR, workforce engagement, leadership innovation, people analytics, bottom-up approaches, and how social capital affects mission impact.

Learning Objectives and Outcomes

• Get to know what motivates and inspires Red Cross volunteers, soliciting feedback and finding solutions to barriers to success
• Create innovative ways to improve collaboration across departments (Disaster Services, Media/Communications, Service to the Armed Forces, and more)
• Solicit feedback from volunteers about their experience and provide recommendations to staff for improvements
• Support departments in volunteer management best practices
• Seek creative ways to keep volunteers active, consistent, and connected to the mission of the Red Cross
• Monitor volunteer activity to gauge level of engagement
• Support the planning and execution of Volunteer Appreciation events
• Address volunteer HR issues as needed, actively listening to volunteer concerns
• Learn the Red Cross “CRM” software or customer relationship management tool called Volunteer Connection
• Gain insights and access to one of San Diego’s leading nonprofits

Desired Qualifications

• Must be great with people
• Talented at building relationships
• Warm & friendly
• A great listener!

Preferred Availability:

• Typical business hours Mon-Fri, 9am-5pm
• Minimum 3 hrs/wk for 6 months-1 year
• Special events may occur on the weekend
• Ask about virtual/remote options
• Leadership & Internship opportunities
• Training provided

Length of Position: One Semester to 6 months

Hours per Week: 10-20

Is this a paid opportunity? No

Application Instructions

Request application and pre-screening from Sr. Recruitment Specialist, kaley.hearnsberger@redcross.org.