Front DeskAt — Executive Inn and suites

Working with us at the front desk students will gain a lot of skills. for example A receptionist is often a customer’s first point of contact. The way a receptionist interacts with customers reflects on the company as a whole. A rude receptionist could make a customer or client think poorly of the company. Sometimes that behavior could lead to a bad review. Receptionists should be pleasant, accommodating and attentive. Sometimes all it takes is a smile and being able to provide the right answers. The goal of providing great customer service is to create customer satisfaction and generate repeat business. Receptionists are always interacting with people, whether by phone, email or face-to-face. On a typical day, this individual liaises between customers, staff members and various departments. Receptionists take down messages and are often the middle person in points of conversation. Effective and clear communication—both written and verbal—is an important skill for a receptionist to have, as it makes for a more productive workday.