Advantage Route Systems

×

Warning message

NOTICE: You may have recently received an email asking you to update your password. Please ignore this email it was sent in error. No action is needed on your part.
—The CalState S4 Team

Organization Description

Advantage Route Systems has a large variety of products that will help run a route delivery business. From handhelds, to desktop software, to one of the best route optimization products on the market, we are a one-stop source for everything. Support is not an after-thought at ARS, it comes first. With a thousand customers on five continents, we are always here to help you.

Program Information

• Log all incoming technical support emails, phone calls, and other inquiries in AutoTask software ensuring efficient support resolution within the timeframe required for a customer support plan.

• Create and maintain support tickets to facilitate the resolution to common technical issues.

• Assist customers with incoming support-related items

• Maintain communication with customers providing updates on open inquiries to ensure full resolution and customer satisfaction.

• Create appointments as needed to support the tech support team.

• Assist with scheduling for after-hours support.

• Maintain and upkeep documents and AutoTask accounts to ensure accuracy.

• Other duties may be assigned.

Health & Safety
Address 
3201 Liberty Square Parkway
Turlock, CA 95380
United States
General Phone 
(209) 620-6087
Program(s) 
Internship
Organization type 
Science, Technology or Engineering (Private/For-profit)
Focus Population(s)
Focus Area(s)
Education