Passages Ombudsman

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Organization Description

We help caregivers and older adults lead healthier, happier, and more rewarding lives by providing and supporting the critical services and community resources they need. As the leader in meeting the needs of people who are impacted by aging and caregiving, we are the experts in our service area and beyond.

Program Information

PASSAGES’ long-term care ombudsman is responsible for advocating, maintaining, and improving the quality of life for the residents of nursing homes and residential care facilities. The primary mission of the program is to investigate and resolve the complaints and concerns of these residents, preserving their rights and dignity as they live out the remainder of their years.

Anytime residents of nursing homes and residential care facilities feel that they are not adequately involved in treatment decisions, provided a sanitary or safe environment, experience neglectful or abusive treatment, or have any other disputes with their providers, our professional staff will work to investigate and amicably resolve these disputes.

Health & Safety

Interns need to self-certify that they are vaccinated against COVID-19. They can request a medical or religious exemption.
Additional requirements and/or considerations
  • Background Check (e.g. fingerprinting/livescan, driving record)
  • Computer Literacy
  • Driver's License
  • Health Check/Screening (e.g. temperature screening, COVID-19 test)
Address 
25 Main Street
Chico, CA 95929
United States
General Phone 
(530) 898-5923
Website:
https://www.passagescenter.org/ombudsman/about-us/
Program(s) 
Social Work
Organization type 
Human, Social, or Employment Services (Nonprofit)
Focus Population(s)
Focus Area(s)
Hours of operation 

The agency is open from 8am to 5pm Monday through Friday.

Minimum required hours 
16
Maximum students 
1