Northern Valley Talk Line

*This placement is for BSW students. 

Based on the Recovery Model, the Northern Valley Talk Line (NVTL) provides non-crisis peer-to-peer telephone service to the community 7 days a week from 4:30 pm—9:30 pm.

Someone to talk to when life presents challenges…

• Confidential
• Non-crisis
• Peer-to-peer support
• Empathetic listening
• County-wide resource referrals

Learning opportunities for a student intern at NVTL include:

• non-crisis mental health support 
• active listening
• purposeful self-disclosure
• boundaries & ethics
• community resource education and referrals
• HIPAA best practices 

Student interns will complete required training prior to taking solo calls and will have an opportunity to shadow call workers. 

The student intern should be a quick learner, empathetic, calm under pressure, have open communication, and be personable.